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Terms and Conditions

FOR INSTANT DOWNLOAD VIDEO CUSTOMERS

30 Day Money Back Guarantee: If you're not satisfied with our productions for any reason, the instant download videos are refundable for 30 days. Please ensure that your internet connection speed is fast enough to download all the footage. To do so, go to www.SpeedTest.net and make sure that your download speeds are a MINIMUM of 5mbps. If they are any slower than that, your videos likely won't download. 

 

FOR DVD CUSTOMERS

365 Day Money Back Guarantee: If you are not satisfied for any reason with our DVD videos, simply mail it/them back to: Becky Brown, 868 Perozzi St, Ashland, OR 97520 and we will promptly issue you a refund once we have your DVDs in hand. Conversely, email me directly at andrew@strawbale.com and I will let you know the address to mail your DVD to. 

 

FOR WORKSHOP CUSTOMERS

Refunds are not given on any workshop cancellations. That said, if you are unable to attend the workshop location and date which you selected originally, we will gladly work with you in transferring your tuition to a future workshop with us (assuming there is another workshop location and date in the future). You may also transfer your tuition to another person if that is your preference. :)

 

ARCHITECTURAL PLANS CUSTOMERS

Returns are not accepted on any of our architectural plans. 

These plans have been prepared to meet generally accepted professional standards and practices in effect at the time they were created, and have been developed without knowledge or reference to a specific site or geographical area. Because local and state building regulations vary widely and are subject to change, conformance of the plans with requirements of each specific jurisdictions is impossible. Therefore, supplemental to these documents, it is the purchasers' and his/her builder's responsibility to know and build with current codes and regulations in the jurisdiction governing the project. Any use to this information without adaptation to changes and codes, standards, site conditions, and other factors is at the purchaser's sole risk. The Morrison Group, LLC and the architect or designer of the plans disclaim all warranties, express or implied, including merchantability or fitness of purpose. Plans purchaser agrees that The Morrison Group, LLC and the architect or designers of the plans shall not be liable for direct, incidental, special, consequential, or indirect damages of any kind, including but not limited to, loss of anticipated profits, business opportunity, or other economic loss arising out of the use of the Plans. The purchases agrees to defend and indemnify The Morrison Group, LLC for all claims, costs, losses or damages resulting from the use of this information and these plans. 

CONSULTING PACKAGES

Our consulting packages are non-refundable.